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Terms Conditions Return Policy 2019-01-28T09:15:00+10:00

Terms Conditions Return Policy

TERMS AND CONDITIONS

As all my products are hand made slight imperfections are to be expected. Bubbles and colour variations within the crystals add uniqueness and characters to your piece. I hope you will love these imperfections as much as I do. ALL items are made to order, I endeavour to be as close to the photo as I can. Please bear in mind that all measurements are indicative and may slightly differ in real life.

All photos are taken with natural light and no filters to try and bring the original colours to you, please be aware that all computers display colour differently. If you purchase a product from my site you thereby agree and accept these terms and conditions.

RETURN POLICY

My return policy lasts for 21 days. Unfortunately I cannot offer any refunds or exchange if this timeframe has gone by since your purchase. Also I cannot offer refunds or exchange for change of mind purchases. Only faulty or defective product are eligible for refund within 21 days.

All shipping and handling costs for return items is the responsibility of the customer. Please pack your item carefully and I recommend using a tracking service as I cannot take any responsibility for any items damaged or lost in transit.
Please do not hesitate to contact me if you have any problems, I am happy to help: [email protected]