Terms Conditions Return Policy

TERMS & CONDITIONS, RETURN POLICY

TERMS AND CONDITIONS 

As all my products are hand made and slight imperfections are to be expected. Bubbles and colour variations within the product add uniqueness and character to your piece. I hope you will love these imperfections as much as I do. The item you receive will be as close to the item you see in the photos as possible. Please bear in mind that all measurements are indicative and may slightly differ in real life. Please be aware that all computers display colour differently. If you purchase a product from my site you thereby agree and accept these terms and conditions.

RETURN POLICY 

My return policy lasts for 21 days. Unfortunately I cannot offer any refunds or exchange if this timeframe has gone by since your purchase. Due to hygienic reasons I cannot offer refunds or exchange for earrings. No refunds or exchanges can be given for change of mind purchases. Only faulty or defective product are eligible for refund within 21 days.

All shipping and handling costs for return items is the responsibility of the customer. Please pack your item carefully and I recommend using a tracking service as I cannot take any responsibility for any items damaged or lost in transit. 

Please do not hesitate to contact me if you have any problems, I am happy to help: [email protected]